Privacy policy

Last Updated: July 8, 2026

At PlayPurr Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or place an order on our store, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through trusted payment providers)
Order history
Device information, browser type, IP address, and website usage data
Information you provide when contacting our customer support

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide shipping updates and order confirmations
Respond to customer service requests
Improve our website, products, and shopping experience
Detect and prevent fraud or unauthorized transactions
Send promotional emails and special offers (you may unsubscribe at any time)
Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. PlayPurr Store does not store or have access to your complete payment card information.

Cookies

We use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze website traffic
Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

Payment providers
Shipping and fulfillment partners
Website hosting and technology providers
Marketing and analytics platforms
Government authorities when required by law

We never sell your personal information to third parties.

Data Security

We use industry-standard security measures to protect your personal information. While no online system can guarantee absolute security, we take reasonable precautions to safeguard your data.

Data Retention

We retain your information only as long as necessary to:

Complete your orders
Provide customer support
Meet legal and accounting requirements
Resolve disputes when necessary

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw marketing consent
Request a copy of your stored personal information

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.